JaysonVana

Project Manager

• Project Planning and Initiation:
  Collaborate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals. Develop detailed project plans, including timelines, resource allocation, and budget estimates to guide successful execution.
• Project Execution and Monitoring: Lead project teams in executing IT digitalization initiatives, adhering to project plans, timelines, and quality standards. Monitor progress, track key performance indicators, and provide regular updates to stakeholders, addressing any emerging issues promptly.

  Agile Management: Partner with product owners and stakeholders for backlog grooming, task prioritization, sprint planning, and sprint reviews. Work with cross-functional Agile teams to define features, develop user stories, and manage release planning, fostering a dynamic development environment.

• Client Relationship Management: Serve as the primary liaison for clients, managing requests, clarifying requirements, and resolving issues to ensure high satisfaction and long-term partnerships.
• Team Leadership: Direct and motivate a cross-functional team of 10 developers, 15 QA specialists, and technical support professionals, creating a collaborative and high-performance work environment.
• Project Coordination: Manage the entire project lifecycle from initiation to delivery, ensuring projects meet client expectations, adhere to timelines, and remain within budget.
• Issue Resolution: Proactively identify and resolve project roadblocks, facilitating effective stakeholder communication to maintain momentum and mitigate delays.
• Quality Assurance: Collaborate with QA teams to maintain high quality standards, implementing comprehensive testing and feedback loops to ensure superior deliverables.
• Technical Support Oversight: Supervise technical support operations, ensuring prompt resolution of issues and maintaining high levels of customer satisfaction post-implementation.